The rights of consumer as granted by the law

Submitted by asandil on 4/22/2014

Right to Safety:

As per the provisions of this right, each and every consumer has the right to be perfectly protected and stay safe against the ways of advertising of different goods and services that may prove to be fatal to life. This right is of paramount importance in terms of buying and selling of life threatening elements.

Right to Information:

As stated by this right, the buyer has the right to get factual data about the quality, amount, immaculateness, standard and the cost of merchandise or services in order to ensure himself against the harsh and unreasonable practices. The maker must supply all the applicable data at a suitable spot.

Right to Choice:

As stated by this right every customer has the right to pick the products or services of his or her liking. The right to pick implies a certification of accessibility, capability and access to a mixed bag of items and services at focused cost, and intense value implies simply or reasonable cost. The maker or supplier or retailer cannot compel the customer to purchase a specific brand only. Buyer must be allowed to pick the most suitable item from his perspective.

Right to be Heard or Right to Representation:

As stated by this right, the customer has the right to express himself or to be heard or right to backer his investment. In the event that a shopper has been misused or has any protestation against the item or services then he has the right to be heard and be guaranteed that his/her investment might get due attention.

Right to Seek Redressal:

As stated by this right, the purchaser has the right to get recompensed or look for redressal against unjustifiable exchange drills or any possible misuse. This right guarantees equity to shopper against misuse.

The right to redressal incorporates remuneration as cash or supplanting of products or repair of deformity in the merchandise according to the fulfilment of customer.

Right to Consumer Education:

As stated by this right, it is the right of buyer to obtain the learning and abilities to be educated. It is simpler for educated customers to know their rights and conduct activities however this right guarantees that unskilled customer can look for factual data about the existing demonstrations of concerned products and services.

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