How to File an FIR Online in Delhi: e-FIR Guide 2026
Reviewed by Pooja Jha, Advocate on June 13, 2026How to File FIR Online with Delhi Police
Filing an FIR (First Information Report) is the first step in reporting a crime to the police. With the advancement of technology, Delhi Police now allows citizens to file FIRs online through their official portal, making the process more accessible and convenient.
This comprehensive guide explains how to file an FIR digitally with Delhi Police, the types of complaints you can register online, and your legal rights throughout the process.
What is an Online FIR (e-FIR)?
An online FIR or e-FIR is a digital method of registering a complaint with the police without physically visiting a police station. Delhi Police’s online FIR system allows citizens to:
- Report certain categories of crimes online
- Track the status of their complaint
- Download a copy of the registered FIR
- Save time and avoid unnecessary visits to police stations
| Feature | Online FIR | Traditional FIR |
|---|---|---|
| Location | From home/anywhere | Police station only |
| Time | 24/7 available | Station hours |
| Processing | Quick registration | May involve waiting |
| Document Copy | Instant download | Manual collection |
Types of Complaints You Can File Online in Delhi
Delhi Police accepts online FIRs for specific categories of offenses:
Complaints Accepted Online
| Category | Examples |
|---|---|
| Vehicle Theft | Stolen car, motorcycle, scooter |
| Mobile/Laptop Theft | Lost or stolen devices |
| Burglary | Home break-ins, theft from premises |
| Snatching | Chain snatching, bag snatching |
| Cyber Crime | Online fraud, hacking, social media crimes |
Complaints Requiring Physical Visit
| Category | Reason |
|---|---|
| Violent Crimes | Murder, assault, rape |
| Missing Persons | Requires immediate action |
| Accidents | Needs on-site investigation |
| Domestic Violence | Requires protection orders |
Note: For serious crimes, always visit your nearest police station or call 100 for immediate assistance.
Step-by-Step Guide: Filing FIR Online with Delhi Police
Step 1: Visit Delhi Police Official Website
Go to the official Delhi Police portal:
- Website: delhipolice.gov.in
- Navigate to “Online Services” or “File a Complaint”
Step 2: Register/Login
| Action | Details |
|---|---|
| New User | Register with mobile number and email |
| Existing User | Login with credentials |
| OTP Verification | Verify your mobile number |
Step 3: Select Complaint Type
Choose the appropriate category for your complaint:
- Vehicle theft
- Mobile phone theft
- Burglary
- Snatching
- Other property crimes
Step 4: Fill Complaint Details
Provide accurate information:
| Field | Information Required |
|---|---|
| Incident Date/Time | When the crime occurred |
| Location | Exact address or area |
| Description | Detailed account of incident |
| Accused Details | If known (optional) |
| Witness Information | Names and contact (if any) |
Step 5: Upload Supporting Documents
| Document Type | Purpose |
|---|---|
| ID Proof | Aadhaar, PAN, Voter ID |
| Vehicle RC | For vehicle theft cases |
| Purchase Invoice | For stolen items |
| Photos/Videos | Evidence if available |
| IMEI Number | For mobile theft |
Step 6: Review and Submit
- Carefully review all information
- Make any necessary corrections
- Submit the complaint
- Note down the complaint/FIR number
Step 7: Track Your FIR Status
After submission:
- Login to Delhi Police portal
- Go to “Track Complaint”
- Enter your FIR/complaint number
- View current status and updates
Documents Required for Online FIR in Delhi
| Document | When Required |
|---|---|
| Aadhaar Card | All complaints |
| Mobile Number | OTP verification |
| Email ID | Communication |
| Vehicle RC | Vehicle theft |
| IMEI Number | Mobile theft |
| Purchase Bills | Property theft |
| Photos of Item | Identification |
Delhi Police Cyber Crime Portal
For cyber crimes, Delhi Police has a dedicated portal:
National Cyber Crime Reporting Portal: cybercrime.gov.in
Types of Cyber Crimes You Can Report
| Category | Examples |
|---|---|
| Financial Fraud | UPI fraud, card cloning, phishing |
| Social Media | Fake profiles, harassment, morphing |
| Hacking | Account hacking, data theft |
| Online Harassment | Cyberbullying, stalking |
| Job Fraud | Fake job offers, recruitment scams |
What Happens After Filing Online FIR?
| Stage | Timeline | Action |
|---|---|---|
| Acknowledgment | Immediate | Complaint number generated |
| Verification | 24-48 hours | Police verify details |
| FIR Registration | 2-3 days | Official FIR number assigned |
| Investigation | Ongoing | Police investigate |
| Updates | Periodic | Status updates via SMS/portal |
Legal Rights When Filing FIR
Your Rights Under Law
| Right | Legal Provision |
|---|---|
| Right to Free Copy | Section 173 of the BNSS, 2023 (formerly Section 154 CrPC) - Free FIR copy |
| Zero FIR | Now codified under Section 173 BNSS - file at any station, transferred later |
| e-FIR | Section 173 BNSS allows information by electronic communication; must be signed within 3 days |
| No Refusal | Police cannot refuse to register FIR |
| Time Limit | No time limit for filing FIR |
| Women’s Cases | Female officer must record statement |
If Police Refuse to Register FIR
- Written Complaint: Send by registered post to SP/DCP
- Section 175(3) BNSS (formerly Section 156(3) CrPC): File application before Magistrate
- Section 223 BNSS (formerly Section 200 CrPC): File private complaint
- Online Complaint: Use Delhi Police grievance portal
Delhi Police Helpline Numbers
| Service | Number |
|---|---|
| Police Emergency | 100 |
| Women Helpline | 1091 |
| Cyber Crime | 1930 |
| Senior Citizen | 1291 |
| Traffic Police | 1095 |
| Anti-Corruption | 1064 |
Common Mistakes to Avoid
| Mistake | Consequence |
|---|---|
| Incomplete Information | Delay in processing |
| Wrong Category | FIR may be rejected |
| No Supporting Documents | Weak case |
| Delay in Reporting | Evidence may be lost |
| False Information | Legal action against complainant |
Advantages of Filing FIR Online in Delhi
| Advantage | Benefit |
|---|---|
| Convenience | File from anywhere, anytime |
| Time-Saving | No waiting at police station |
| Transparency | Track status online |
| Documentation | Digital records maintained |
| Quick Response | Faster initial processing |
Frequently Asked Questions
General Questions
Q: Can I file FIR online for any crime in Delhi?
A: No, online FIR is available only for specific categories like vehicle theft, mobile theft, and property crimes. For serious crimes like assault, murder, or rape, you must visit the police station.
Q: Is online FIR valid in court?
A: Yes, an FIR filed online has the same legal validity as one filed at a police station. It can be used as evidence in court proceedings.
Q: How long does it take to process an online FIR?
A: Initial acknowledgment is immediate. FIR registration typically takes 24-72 hours after verification of details.
Process Questions
Q: Can I track my online FIR status?
A: Yes, you can track your FIR status on the Delhi Police portal using your complaint number. You will also receive SMS updates.
Q: What if I made a mistake in my online FIR?
A: Contact the investigating officer assigned to your case. Minor corrections can be made during the investigation stage.
Q: Can I withdraw an online FIR?
A: FIRs for non-compoundable offenses cannot be withdrawn. For compoundable offenses, you need court permission to settle the matter.
Legal Questions
Q: What if police don’t act on my online FIR?
A: You can escalate to the DCP/Commissioner through the grievance portal or file a complaint under Section 175(3) of the BNSS, 2023 (formerly Section 156(3) CrPC) before the Magistrate.
Q: Is there a time limit for filing FIR online?
A: There is no statutory time limit for filing an FIR. However, delayed reporting may affect the investigation and evidence collection.
When to Consult a Lawyer
Consider legal consultation if:
- Police are not acting on your complaint
- You need help with documentation
- The crime involves complex legal issues
- You want to ensure proper investigation
- You’re facing counter-allegations
Conclusion
Filing an FIR online with Delhi Police is a convenient and efficient way to report certain categories of crimes. The digital platform ensures transparency, quick acknowledgment, and easy tracking of your complaint status. However, for serious crimes, always approach the nearest police station or call emergency services immediately.
Remember that timely reporting and accurate information are crucial for effective investigation. If you face any difficulties in filing an online FIR or if the police are not responsive, consult with a criminal lawyer to understand your legal options.
Related Articles
- What to Do When Police Refuse to Register FIR
- Understanding Cognizable and Non-Cognizable Offenses
- Cyber Crime Laws in India
- Criminal Lawyers in Delhi
Disclaimer: This information is for general guidance only. Laws and procedures may change. For specific legal advice, please consult with a qualified criminal lawyer.
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